ICDSoft.com - Customer Testimonials

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Peter Reeburgh :

I first opened business 5 years ago with a different web host. Very quickly I realized features that I needed were not available, and immediately began searching for a new web host. I stumbled upon ICDSoft and was skeptical at first due to the low price. I gave it a shot and could not have been happier. ICDSoft has the best support staff hands down. Responses through the online support area is FAST to say the least. I have never had to wait any longer than just a few minutes and the staff has been extremely knowledgeable and responsive every single time. Servers are up all the time and the feature list is endless with more being added all the time. When I develop a new website, I insist that my customers use ICDSoft or I won't do the work.

http://www.summitcove.com

Tom Hanson :

When I was looking for a web hosting company to launch my web site (www.christianconservativeeditor.com) I did an Internet search and ICDSoft was ranked No. 1 on the list I consulted. ICDSoft has certainly lived up to its No. 1 billing. They quickly got my domain name and helped me upload my site. Their control panel is easy to follow even for a novice such as me. When I have questions their 24/7 help desk responds within minutes--and in English I can understand. They don't farm out their help desk to someone whose English I must struggle to understand. I have linked them on my web page, and they had the courtesy to thank me, while several I have linked did not bother.

In short, I'm happy to recommend ICDSoft as a great web hosting company.

http://www.christianconservativeeditor.com

Elisa Korenne :

I am an independent musician, and I run my own website. I learned about ICDSoft when my old webhost did not come through in an emergency, and I asked a fellow musician what she used to host her site. I switched to ICDSoft three days ago from the other host. I had been disappointed in the other host, but after seeing from ICDSoft the quality of service that is possible from a webhost, I should have been even more disappointed.
I have been very gratified at the excellent service I have received over the past few days as I have tried to get my bearings with my new ICDSoft account. SureSupport has been responsive, helpful, and even intuitive in determining what I needed to know. You have been clear, concise, and straightforward in your assistance. And all of that within minutes of my requests. On top of that, I am thrilled with the technical resources I have available to me with my ICDSoft hosting account.
Thank you for your help. I will continue to recommend ICDSoft to anyone looking for a good webhost.

http://www.elisakorenne.com

Dimitris M. Christodoulou :

I strongly recommend ICDSoft for everyone's web hosting needs. It is not only for the conveniences of the most competitive price in the market, excellent user interface via a browser, and extreme freedom in creating subsystems/mail accounts/databases etc. It is also for the most amazing customer support I have ever seen. These people promise 24/7 support and they mean it! I sent in a report on a Saturday morning and they responded within minutes!
Now, that's what I call commitment to one's work!

http://www.mathmethods.com

Ivy Easterly :

Our company prides itself with customer service. This is what we expect the same from companies that we use. ICDSoft has proven itself over and over. Above and beyond in many situations. I hesitated to input a testimonial because I was greedy and wanted to keep ICDSoft to myself. But it is just too good to keep as a secret. Thanks ICDSoft for giving the little guy a break into the web industry!

http://www.EasterlyFamily.org

Petrus van Breda :

Hi,
I would just like to thank you and your support people for the good and quick service I receive. I am situated in South Africa and the support I receive from you are above any I experienced from other hosting companies.

When I was looking for a hosting company your ratings was high and I send an email to your company as I did to others. Until today they didn't reply, or I got a robot reply, from you I got replies on all my questions.

Please keep up the good work and I like the new site and control panel. The stats is not as nice, but I will get use to it.

http://www.spsoftdev.com

Sunni Lirette, Office Manager/Webmaster, Riviera Computers :

Being a small business owners, we know how important first impressions are. We also know that you have to follow up that initial contact with extensive knowledge, support, and reliable service.

The hosting of our website is something we take very seriously as it is an integral part of our business every single day. We had been having problems with our previous host and had been looking for a new one for quite some time. Mostly, it was the reviews of other customers that led us to choose ICDSoft. ... And we are so glad we did!

Not only has your service shown to be speedy (our site has never been served up faster), but the set up process was painless and transfer from the old host to your company was 100% seamless! (I don't think we lost one single e-mail in the process - you don't know how important that is to us!) Your on-line FAQ answered every single question I had - in plain English too! From initial sign-up to requesting a DNS transfer was all done within two hours and within two days, the task was completed.

I just wanted to take this opportunity to thank you for making it so easy to switch to your company, to congratulate you on a job well done, and to wish you continued success in the future. You can be assured that we will help in the latter, as we will be referring all of our new web accounts to your servers. We will also encourage existing customers to migrate to your service when they are due for renewal or if they experience any problem with their current host!

http://www.RivieraComputers.com

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